Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out our contact form, subscribe to our newsletter, or interact with our Telegram bot, we may collect:

• Full name
• Phone number (WhatsApp / mobile)
• Email address
• Budget range and service interest
• Description of what you want to automate

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location (country/city)
• Browser type and device information
• Pages visited and time spent on site
• Referring website or source

Telegram Bot Data

If you interact with our Telegram bot, we collect your Telegram username, user ID, and the messages you send to the bot. This data is used solely to respond to your enquiries and manage your automation service.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services — building and managing your automation systems
• To respond to enquiries — contacting you about your demo request or service questions
• To send updates — notifying you about your project status or service changes
• To improve our services — analysing how our website and bot are used
• To send newsletters — if you subscribed, sending automation tips and updates (you can unsubscribe at any time)
• To comply with legal obligations — when required by applicable law

3. How We Store Your Data

Your contact and lead information is stored in Google Sheets secured with your dedicated Google account credentials. Data transmitted through our automation systems is processed via n8n, a self-hosted automation tool running on a secured server.

We retain your personal data for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.

4. Data Sharing

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We may share your data only in the following limited circumstances:

• Service providers — third-party tools we use to operate our service (e.g. Google Sheets, Telegram, hosting providers). These parties are contractually obligated to protect your data.
• Legal requirements — if required by law, court order, or government authority.
• Business transfer — in the event of a merger or acquisition, your data may be transferred as part of that transaction.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies for:

• Remembering your preferences
• Analysing website traffic (via analytics tools)
• Improving website performance

You can disable cookies in your browser settings. Note that some features of our website may not work correctly without cookies.

6. Your Rights

You have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from our newsletter or marketing communications at any time
• Data portability — request your data in a portable format

To exercise any of these rights, contact us at hello@autoflow.in or via Telegram.

7. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include:

• Secure HTTPS connections on all pages
• Access controls on our data storage systems
• Regular security reviews of our automation infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

8. Third-Party Links

Our website may contain links to third-party websites (e.g. Telegram, Google). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@autoflow.in
• Telegram: @Autoflow_897
• Website: autoflowa.in